Refund policy

Refund & Exchange Policy

Last Updated: 1 July 2026

At Sunday Society, we take pride in providing quality products and carefully packing every order. Please read our policy carefully before placing your order.

No Refunds

All sales are final. We do not offer refunds for change of mind, incorrect purchases, or sizing preferences.

Please review your order carefully before completing your purchase.

Exchanges

We are happy to offer an exchange if:

  • Your item arrives damaged or defective.
  • You receive the incorrect item.
  • You receive the wrong size or variant due to our error.

To request an exchange, please contact us within 3 days of receiving your order.

To be eligible for an exchange, the item must:

  • Be unused and unworn.
  • Be in its original packaging with all tags attached.
  • Be in a resaleable condition.
  • Be accompanied by proof of purchase.

Exchange Process

Once we receive your exchange request, our team will review the information provided.

If your request is approved:

  1. We will provide you with return instructions.
  2. The item must be returned to us.
  3. Once the returned item has been received and inspected, we will ship your replacement item.

Items Not Eligible for Exchange

We cannot accept exchanges for:

  • Items that have been worn, washed, or altered.
  • Products without their original packaging or tags.
  • Items damaged through misuse or normal wear and tear.
  • Exchange requests submitted more than 3 days after delivery.
  • Beauty, skincare, or personal care products that have been opened or used, unless they arrived damaged or incorrect.

Shipping Costs

If the exchange is due to our error (such as receiving the wrong or a defective item), Sunday Society will cover the reasonable return shipping costs.

If an exchange is requested for any other eligible reason, the customer is responsible for the return shipping costs.

Contact Us

If you experience any issues with your order, please contact our customer support team within 3 days of delivery. Be sure to include your order number and clear photos of the item and packaging so we can assist you as quickly as possible.